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RE: sync/connectivity issues with d-link equipment.

Its a known issues with the D-Link equipment whereby they do not sync
correctly, or are more prown to losing sync, and also intermittently
losing connectivity after no-sync.

as part of troubleshooting, i'll need to get you to set these customers
to ANSI encapsulation

-this is done using a command line interface for the 300/500
-this is done using the wizard on a 200-usb

the ANSI is like an auto-encapsulation-detect setting,  in the slight
possibilty that telstra arn't using the true DMT encapsulation, or using
something that the dlink's dont pick up by default. (once I set a customer
to multimode and the d-link deivce picked up modulation called "ALCTL")

on the 300/50x's, console/telnet to the modem and issue the following
commands

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itex list

This will show you what mode the modem is currently set to.
It will show as the following

txGain=6
Mode=Auto

as you can see this modem is set to auto

itex line down
itex mode auto/ansi 

This command changes the mode.  Change it to the opposite of what it is currently.
(if auto try ansi if ansi try auto)

config save
restart

This saves the setting.
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on a 200-usb modem, set the user up as "other DSL provider" and select
the encapsulation as "multimode" as opposed to g.dmt/dmtlite etc

please email me any feedback that you have.