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RE: sync/connectivity issues with d-link equipment.

Its a known issues with the D-Link equipment whereby they do not sync
correctly, or are more prown to losing sync, and also intermittently
losing connectivity after no-sync.

as part of troubleshooting, i'll need to get you to set these customers
to ANSI encapsulation

-this is done using a command line interface for the 300/500
-this is done using the wizard on a 200-usb

the ANSI is like an auto-encapsulation-detect setting,  in the slight
possibilty that telstra arn't using the true DMT encapsulation, or using
something that the dlink's dont pick up by default. (once I set a customer
to multimode and the d-link deivce picked up modulation called "ALCTL")

on the 300/50x's, console/telnet to the modem and issue the following
commands

----------------
itex line down
itex mode ansi
config save
restart
----------------

on a 200-usb modem, set the user up as "other DSL provider" and select
the encapsulation as "multimode" as opposed to g.dmt/dmtlite etc

please email me any feedback that you have.



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Kind Regards

___________________________________
James Mollison
Technical Support
Pacific Internet Australia
corptech@pacific.net.au
T: 13 36 35 (+22) F: 03 9674 7512

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